All information which you impart to Jo Malseed Hypnotherapy will be confidential, other than if I deem that you appear to be a danger to yourself or others; or should I need to contact your GP in order to commence, or during, your treatment, for which I shall firstly secure your written consent.
Jo Malseed Hypnotherapy will only take personal (eg. name, address, age), and sensitive (eg. health conditions) data that will be helpful for treatment. This information will be retained and stored according to the General Data Protection Regulation (GDPR) 2018. This means that data on paper will be stored in a locked cabinet, behind a locked door; and any digital data (mobile phone number, texts, email address and emails) will be pin/password protected. All personal data will be shredded or deleted as applicable upon completion of treatment; and sensitive data shredded or deleted five years after the end of treatment, or for children, five years after they have turned 18 (Insurance Company requirements). However, you can request, in writing, access to data within the therapy room, and for it to be amended, or shredded/deleted before the five years are up.
Should you have any complaints about Jo Malseed Hypnotherapy’s handling of your data, please contact Jo Malseed Hypnotherapy in the first instance. If the situation is not resolved to your satisfaction, you can contact the Information Commissioner’s Office (ICO).